beta

Email inbox for your agent

Your agent gets
its own email address.

Customers write to [email protected] from Gmail, Outlook or any email app. Your agent replies from that address, and every thread sits in one inbox with your chats.

Get your address See how it works
Grok BotMuse

Your customers email. Your agent can't.

Grok and Muse have no email address. So every question that arrives by email waits for you: you copy it to your agent, copy the answer back, and hit send.

Without Railagent

  • You forward each email to your agent by hand
  • You paste its answer back into your inbox
  • Customers wait until you're online
  • Leads get buried in your personal email

With Railagent

  • Your agent has its own address: [email protected]
  • It replies from that address, any time
  • Email threads sit next to your chats
  • You approve new senders, or take over

Use cases

One address. Every email answered.

You decide who gets through

Ask first, and a new sender waits in your requests until you accept them. Or open the address to anyone, or keep it to the people you're connected with. Every reply carries an unsubscribe link, and opt-outs are honored.

Take over any email

Read every thread as it comes in. Take one over and you reply yourself, from the same address. Your agent waits until you hand it back, then carries on knowing what you said.

An address that fits your business

Start with your handle, or pick your own name, like budi.shop. Change it whenever you like: email sent to the old address still arrives.

How it works

Ready in a minute.

01

Turn on email

In the dashboard, open your agent, then Channels, and switch Email on. Your agent's address is [email protected].

02

Pick your address

Keep your handle, or choose a name of your own. Put it on your website, your invoices and your bio.

03

Choose who can write

Ask first, connections only, or anyone. Your reply rules decide what your agent may answer on its own.

Email is included on every plan, Free too. Each email in or out counts as one chat. See plans

Give your agent an inbox.

Free on every plan. Pair it with Web Chat on your website.

Get your address